Frequently Asked Questions
Frequently Asked Questions
📦 Orders
How long does processing take?
All orders are processed within 2–5 business days. During peak seasons or sales, processing may take slightly longer.
Can I cancel or change my order?
Once an order is placed, we begin processing immediately. Please contact us within 24 hours if you need to make changes. We cannot guarantee changes after processing has begun.
How will I know my order shipped?
You will receive an email with tracking information once your order has shipped.
🚚 Shipping
How long does shipping take?
Shipping typically takes 3–7 business days after your order has been processed and shipped.
Do you offer local delivery or pickup?
Local pickup options is available please contact me
What if my package is lost?
Please contact us immediately if your tracking shows your package is lost. We will work with the carrier to locate your order or provide a resolution.
💅 Products
Are your press-on nails reusable?
Yes! With proper care and removal, our press-on nails can be reused multiple times. We recommend using nail glue tabs for easy removal and reusability.
Are your beauty products safe for sensitive skin?
We carefully select high-quality ingredients for all our products. However, if you have sensitive skin or allergies, please review the ingredient list before purchasing. Patch testing is always recommended.
How long do press-on nails last?
With proper application and care, our press-on nails can last 1–2 weeks when applied with nail glue, or 3–5 days with adhesive tabs.
💳 Payments
What payment methods do you accept?
We accept all major credit cards, debit cards, and other secure payment methods through our checkout system.
💬 General
How can I contact Tra's Vanity?
You can reach us through our Contact Us page. We respond to all inquiries within 24–48 hours.
Still have questions? Contact us anytime! ✨